It is a composable experience layer designed specifically for airport websites and mobile apps.
It acts as a modular, stack-complete layer with design standards, functional components, and integration-ready modules that can be deployed on top of any CMS - enabling airports to go live faster with scalable, Skytrax-compliant, future-ready digital experiences, from dynamic flight information to journey-led personalization.
The 4 Integrated Layers:
The core feature set aligned with Skytrax benchmarks-covering essential passenger services like flight information, wayfinding, multilingual content delivery, and accessibility across digital platforms.
This layer brings uplift in customer experience through personalisation, analytics, and smart content delivery. It integrates tools like CEP (Customer Engagement Platforms), CDPs, and journey-aware UX design.
Drives non-aero revenue through targeted offers, loyalty integrations, and dynamic promotion of services, retail, and F&B enabling airport partners to plug into a unified experience framework.
The architectural backbone of Airport DX built on design systems, modular CMS components, data privacy controls, and analytics. Ensures scalability, performance, and compliance from day one.
Key Use Cases:
Adapt content and services dynamically based on journey stage, airline, frequent flyer status, or behavioural data with or without login, depending on consent.
Integrate real-time data from FIDS, AODB, and other systems into passenger-facing interfaces contextualised and multilingual.
Run time-bound, location-aware campaigns across website, mobile app, kiosks, and displays from one centralised platform.
Promote retail stores, drive food pre-orders, or enable loyalty redemptions with API-ready integration to concessionaire systems.
Deliver inclusive digital experiences that meet WCAG accessibility standards and support localisation across languages and regions.
Capture user feedback, plug into NPS tools, and use analytics to optimise digital touchpoints and content performance.
Airport DX isn’t just built for digital teams it’s built with them.
Backed by years of hands-on work with major airport ecosystems, it’s designed to solve the real challenges of delivering unified, intelligent, and scalable passenger experiences.
Airport DX is a modular digital experience solution designed for airport websites and apps. It helps deliver personalised, Skytrax-aligned, and scalable passenger experiences.
Yes. Airport DX is CMS-agnostic and designed to integrate with your existing content management system through APIs and modular components.
Yes. It includes tools to promote retail, F&B, and loyalty offers enabling targeted campaigns that drive commercial engagement.
Absolutely. It supports WCAG compliance and localisation for regional and international audiences meeting key Skytrax requirements.
Airport DX is designed with privacy by design. It supports consent management, user profiling controls, and compliance with DPDP and global data protection norms.
It enables personalised content, real-time updates, and intuitive journeys across web and mobile platforms tailored to each passenger’s travel stage.
Airport DX is purpose-built for airports. It aligns with Skytrax standards, supports DPDP compliance, and comes with built-in modules for content, campaigns, personalisation, and operational integration.
Deployment time depends on scope, but its modular architecture allows phased rollouts starting with quick wins and expanding as needed.
It integrates with FIDS, AODB, CRM, loyalty platforms, and other airport systems using APIs to unify data and drive contextual experiences.
Yes. Its modular and scalable structure allows it to be customised for airports of any size starting small and growing with your needs.
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